Course and Educational Content
SGSuperFans permits creators to produce, publish, and monetize structured educational courses directly on the platform. These policies govern the standards, pricing, refunds, and legal obligations specific to course content that are separate from general content publishing rules.
1.1 Eligibility and Content Standards
To publish a course on SGSuperFans, you must hold a fully verified creator account in good standing. Course content must satisfy the following minimum requirements:
- Total video content must equal or exceed one (1) hour of instructional material.
- The first lesson of every course must be available to prospective students without payment.
- Course materials must be original work or properly licensed third-party content for which you hold redistribution rights.
- Any professional, technical, or medical claims within a course must be accurate, substantiated, and within your area of demonstrated competence.
- Courses must be organized into a logical sequence with clear learning objectives stated in the course description.
- All video content must meet the platform minimum resolution and audio quality standards as published in the Creator Studio documentation.
1.2 Prohibited Course Content
- Courses making unsubstantiated financial projections, guaranteed income claims, or get-rich-quickly representations.
- Content presenting unlicensed medical, legal, financial, or psychological advice as professional guidance without appropriate disclaimers.
- Courses that are materially incomplete at time of publication, where content quantity misrepresents what students will receive.
- Courses containing adult or sexually explicit content, which must be published under the separate adult content framework.
- Course content that plagiarizes, reproduces, or repackages third-party copyrighted material without documented authorization.
1.3 Pricing and Platform Fee
Creators set their own course prices within the parameters SGSuperFans establishes. The current pricing parameters and fee structure are as follows:
| Parameter | Value | Notes |
|---|---|---|
| Minimum price | CAD $2.99 | Per course |
| Maximum price | CAD $999.99 | Per course |
| Platform fee | 20% | Deducted from each sale |
| Creator revenue share | 80% | Net of platform fee and applicable taxes |
| Free preview lesson | Required | Minimum one lesson must be free |
| Minimum video content | 1 hour | Total runtime of video lessons |
1.4 Student Refund Obligations
SGSuperFans operates a student-protective refund policy for courses:
- Students may request a full refund within thirty (30) days of purchase, subject to platform determination.
- Creators agree that approved refunds will be charged against their course earnings before any payout.
- Repeated patterns of refund requests may trigger a review of course quality and the accuracy of course descriptions.
- Courses found to be materially misrepresented may be suspended pending correction, and the creator may be required to refund all enrolled students.
1.5 Course Lifetime Access Guarantee
- When a student purchases a course, SGSuperFans guarantees lifetime access to the course content as published at the time of sale.
- Creators may update and improve course content at any time without additional charge to existing students.
- Material reductions in course content, such as removing more than 20% of lessons without equivalent replacement, require at least thirty (30) days advance written notice to enrolled students.
- If a creator account is terminated, SGSuperFans will use commercially reasonable efforts to maintain student access to previously purchased courses but makes no absolute guarantee of indefinite availability.
1.6 Platform-Issued Credentials (Completion Certificates)
SGSuperFans may issue platform-branded completion certificates to students who satisfy a course creator stated completion requirements. You expressly acknowledge:
- Completion certificates issued by SGSuperFans are platform-issued documents only and are NOT accredited by any educational agency, government body, professional licensing board, or academic institution.
- Platform certificates do not satisfy licensing requirements, professional continuing education credits, or academic degree requirements in any jurisdiction.
- Creators must not represent their courses as conferring accredited credentials, professional certifications, or qualifications recognized by regulatory bodies unless they have obtained that accreditation independently.
- The validity period for SGSuperFans completion certificates is two (2) years from the date of issuance, after which students may request reissuance.
- Misrepresenting the nature or authority of platform certificates constitutes a material breach of these Policies and the CCA.
1.7 Course Creator Warranties
By publishing a course, you represent and warrant that:
- You possess the knowledge, qualifications, or practical experience you represent to students.
- All factual, statistical, or scientific claims in your course are accurate and supported by verifiable sources.
- You are the original author of all course content, or hold valid licenses for any third-party material incorporated.
- Your course does not infringe any third-party intellectual property rights, privacy rights, or publicity rights.
- You will respond to student questions submitted through official course messaging channels within a reasonable time, not to exceed seven (7) business days.
Contact for course-related matters: courses@sgsuperfans.com
Alliance Network Policies
The Alliance Network is a structured feature enabling creators to form collaborative groups to pursue shared revenue opportunities across content, merchandise, music, events, and other approved verticals. Each Alliance is a voluntary association of creators operating under an agreed governance and revenue-sharing structure.
3.1 Alliance Roles and Governance
| Role | Permissions |
|---|---|
| Owner | Full administrative control; can set revenue shares, add or remove members, and dissolve the Alliance. |
| Admin | Can manage opportunities, approve applications, and adjust member settings within limits set by the Owner. |
| Member | Participates in Alliance opportunities; receives revenue share as configured by the Owner. |
| Collaborator | Invited to specific opportunities only; does not hold general Alliance membership rights. |
3.2 Revenue Share Configuration
- The total revenue share percentages assigned to all Alliance members must equal 100% of the net amount after all applicable SGSuperFans platform fees have been deducted.
- Revenue share configurations must be updated before any new opportunity is activated. Changes to share percentages applied after an opportunity is active do not retroactively alter distributions for that opportunity.
- SGSuperFans will distribute earnings to each member registered payout account according to their configured share percentage. The platform accepts no liability for Alliance-internal revenue disagreements that are not reflected in the platform configured settings.
3.3 Opportunity Types and Scope
Alliances may pursue the following categories of opportunities through the platform:
- Music: collaborative musical releases, joint performances, and music content campaigns.
- Content: joint video series, multi-creator content packages, and cross-platform content projects.
- Merchandise: co-branded physical or digital product lines sold through approved platform channels.
- Events: joint livestreams, ticketed online events, and multi-creator in-person events promoted through the platform.
- Other: any additional opportunity type approved in writing by SGSuperFans upon application.
3.4 Entry Requirements and Duration
- Alliance Owners may set minimum follower counts and minimum engagement rate thresholds that a creator must meet to join the Alliance.
- Alliance opportunities may be date-ranged with defined start and end dates. An expired opportunity does not automatically renew.
- All Alliance activities must comply with the platform Content Policies, the CCA, and these Advanced Creator Policies. An Alliance may be dissolved by SGSuperFans if it is found to violate any applicable policy.
3.5 Alliance Termination and Member Exit
- An Alliance member may exit an Alliance at any time by removing themselves from the group in their account settings.
- Upon exit, the departing member forfeits their share of any ongoing or future opportunities unless the written Alliance agreement expressly provides otherwise.
- Revenue earned by the member prior to their exit date will be paid in the normal payout cycle, subject to any minimum payout thresholds.
- Alliance dissolution triggered by the Owner will terminate all active opportunities. Each member retains the right to receive earnings accrued prior to the dissolution date.
Talent Agency and Management Relationships
SGSuperFans provides Agency Hub tools that allow creators to organize their account under a talent agency or management structure and to grant specified access levels to team members or representatives. Use of the Agency Hub does not alter the legal relationship between the creator and SGSuperFans and does not create any agency or employment relationship between SGSuperFans and any manager, agent, or team member.
4.1 Agency Account Roles
| Role | Access Level | Responsibilities |
|---|---|---|
| Owner | Full account access | Ultimate accountability to SGSuperFans for all account activity; sole authority to modify agency-level settings. |
| Admin | Broad operational access | May manage content, earnings, and team members on behalf of the Owner. |
| Manager | Content and analytics access | May manage content publishing and review performance data; cannot alter payout methods or account verification. |
| Analyst | Read-only analytics | May view performance and earnings data; cannot make any changes to account settings or content. |
4.2 Creator Accountability
4.3 External Management Agreements
Any agreement between a creator and a talent agent, manager, or business entity governing the management of the creator SGSuperFans account is entirely external to SGSuperFans and is not recognized or enforced by the platform. Specifically:
- SGSuperFans is not a party to any management agreement between a creator and any third party.
- Disputes between a creator and their manager or agent regarding earnings, content rights, or account access are not adjudicated or mediated by SGSuperFans.
- SGSuperFans will only transfer earnings to the payout method registered and verified in the creator account settings. The platform has no obligation to route earnings to a manager, agent, or third party.
- A creator who grants account access to a manager does so at their own risk and is solely responsible for any unauthorized actions the manager performs.
4.4 Revenue Tracking for External Platforms
The Agency Hub analytics tools may display tracked revenue from external platforms such as Instagram, YouTube, Twitch, TikTok, and Twitter where the creator has authorized data integration. This data is provided for informational purposes only. SGSuperFans:
- Does not verify, guarantee, or take any responsibility for the accuracy of external platform revenue data.
- Does not participate in, manage, or have any rights over revenue generated on external platforms.
- May discontinue, modify, or restrict integrations with external platforms at any time without notice.
Brand Partnerships, Sponsorships, and Ambassadorships
Creators on SGSuperFans may engage in brand partnerships, sponsorship arrangements, and ambassador programs through the platform. These commercial relationships are subject to this Section, the FTC Disclosure Standards in Section 6, the Content Moderation Policy, and the CCA.
5.1 Types of Brand Deals
| Deal Type | Description | Common Deliverables |
|---|---|---|
| Sponsorship | Paid integration of a brand message, product, or service within your content. | Posts, reels, videos, stories, livestreams |
| Affiliate | Commission-based arrangement where you earn a percentage of revenue generated through your referral links or codes. | Posts, stories, carousels, link-in-bio integrations |
| Ambassador | Ongoing brand representation arrangement, typically involving exclusivity requirements. | Recurring posts, campaigns, event appearances, merchandise |
| Campaign | Time-limited coordinated content push in support of a specific brand launch, event, or promotion. | Series of posts, reels, or videos over a defined campaign window |
5.2 Payment Structures
- Upfront: Full payment made before content is delivered or published.
- Milestone: Payment released in stages upon completion of defined deliverables.
- Performance: Payment based on measurable outcomes such as clicks, conversions, or reach metrics.
- Revenue Share: Creator receives a percentage of revenue generated through their branded content activity.
5.3 Content Rights and Exclusivity
Brand deal contracts established through the platform may include binding content rights and exclusivity provisions. You are responsible for:
- Reading and understanding any content rights grant before signing a brand contract. Rights granted may include the brand ability to repurpose, redistribute, or sublicense your content beyond the original platform publication.
- Complying with any exclusivity clause restricting you from publishing competing brand content during the designated exclusivity period.
- Keeping accurate records of all active exclusivity arrangements to avoid inadvertent breaches with multiple brand partners.
- Ensuring that any content rights you grant to a brand do not exceed the rights you actually hold in the underlying content, including any third-party licenses required for music, imagery, or other incorporated material.
5.4 Creator-to-Brand Rating Standards
- All ratings you submit must be honest, accurate, and based on your genuine experience with the brand.
- Ratings must not be submitted as retaliation, as an attempt to obtain additional compensation, or as part of any coordinated review manipulation scheme.
- False or misleading ratings violate the platform integrity standards and may result in account action.
5.5 Escrow and Payment Protection
- Funds in escrow status are not credited to your account earnings until the escrow is released by the brand or released by SGSuperFans following a dispute resolution process.
- You must fulfill all contracted deliverables to trigger escrow release. Failure to deliver agreed content by the contract deadline entitles the brand to request a refund from escrow.
- SGSuperFans may release escrowed funds to a creator if a brand fails to complete a release or dispute within the designated review period as specified in the Collaboration Hub terms.
FTC Disclosure and Advertising Standards
Any content published on SGSuperFans that promotes, endorses, or reviews a product, service, or brand in exchange for any material consideration must comply with the United States Federal Trade Commission (FTC) Endorsement Guidelines, the Canadian Competition Bureau Influencer Marketing Guidance, and all applicable advertising standards regulations in any jurisdiction where your content is accessible.
6.1 What Constitutes a Material Connection
A material connection requiring disclosure exists whenever you have received or expect to receive any of the following from a brand in connection with content you publish:
- Cash payment of any amount, whether upfront, milestone-based, performance-based, or revenue-share.
- Free products, services, experiences, or accommodations provided by the brand, even if no payment is made.
- Affiliate commissions earned through referral links or unique discount codes associated with the brand.
- Equity positions, stock options, or ownership interests in the brand being promoted.
- Employment by the brand or any entity that is affiliated with or represents the brand.
- Non-monetary gifts such as travel, events access, or exclusive experiences provided in connection with content creation.
6.2 Required Disclosures
- The disclosure must appear at or near the beginning of the content, before any viewer is likely to have formed an opinion. Disclosures buried in a lengthy caption or mentioned only at the end are insufficient.
- Accepted disclosure formats include: #ad, #sponsored, "Paid partnership with [Brand Name]", and "Partnership with [Brand Name]".
- For affiliate arrangements where no fee was paid but commissions may be earned, acceptable disclosures include: #affiliate or "I earn a commission on purchases made through this link".
- Video content must include an audible disclosure at the beginning and a visible on-screen text disclosure for the first fifteen (15) seconds of the commercially integrated segment.
- Disclosures must be written in language as clear as the content itself. A disclosure in English does not satisfy the requirement for content primarily targeting a non-English-speaking audience.
6.3 Targeting Restrictions
- Commercial content of any kind, including affiliate promotions and sponsored posts, must not be directed at audiences known to include a material proportion of minors (under age 18).
- Advertising content for alcohol, gambling, tobacco, controlled substances, adult products, or financial risk products must not target or be accessible to minors.
- You are responsible for ensuring that any targeting settings you apply to branded content comply with these restrictions and with the applicable laws of the primary jurisdictions in which your content is consumed.
6.4 Authenticity of Endorsements
- All endorsements and reviews you publish must represent your honest and genuine opinion. You may not publish positive reviews for products you have not actually used.
- You may not claim results that are atypical without disclosing that they are atypical and providing substantiating evidence for any claims of typical results.
- Where a brand has provided talking points or scripted content, you must ensure the final published content reflects a genuine, not misleading, representation of the product or service.
Intellectual Property Ownership in Advanced Use Cases
This Section supplements the intellectual property provisions in the CCA and addresses ownership and licensing principles specific to advanced platform use cases including AI-assisted creation, multi-creator works, and content produced under business entity accounts.
7.1 Creator Ownership Principle
Subject to the license you grant SGSuperFans under the CCA and any third-party rights incorporated into your content, you retain all intellectual property rights in original content that you create and publish on the platform. This principle applies equally to courses, co-authored content, and alliance-produced content subject to the joint ownership provisions in Section 2.3.
7.2 AI-Assisted Content
- You must disclose that your content was substantially generated by an AI system if a reasonable viewer would not otherwise expect AI assistance to have been used and the disclosure is material to how fans receive the content.
- AI-generated content that depicts a real, identifiable person in a sexual, violent, defamatory, or misleading context is prohibited. Deepfakes of real individuals require documented consent from each identifiable person depicted.
- You may not publish AI-generated content produced by entering, uploading, or using any third-party copyrighted material into an AI system without authorization as a training input, prompt, or style reference.
- Where copyright in AI-generated output is uncertain or disputed under applicable law, you accept sole responsibility for any third-party intellectual property claims arising from AI-assisted content you publish.
7.3 Business Entity and Work-for-Hire
- Content produced by employees or contractors of a business entity on behalf of the entity may be considered work for hire owned by the entity under applicable employment or service agreements. The creator account owner remains responsible for ensuring the entity holds the necessary rights.
- The CCA is accepted by the individual who registers the account. The entity itself is not a party to the CCA. The registering individual remains personally responsible for compliance with all platform policies.
7.4 Permitted Use of SGSuperFans Trademarks
You may use the following SGSuperFans trademark phrases in your promotional materials and social media profiles:
- "Find me on SGSuperFans" in combination with a direct link to your profile.
- "SGSuperFans Creator" as a status indicator in your professional biography.
The following uses of SGSuperFans trademarks are prohibited:
- Any use of "SGSuperFans" in your account usernames, page titles, or brand names in a manner that could suggest endorsement, official status, or affiliation with the platform beyond the standard creator relationship.
- Using the SGSuperFans name or marks in merchandise, product lines, or advertising materials without express written authorization from SGSuperFans.
- Any use of SGSuperFans trademarks that implies endorsement of your products, services, or views by SGSuperFans specifically.
Content Licensing and Syndication
Creators may license their original content to brands, media organizations, and other third parties through both platform-facilitated contract templates and external arrangements. This Section governs how licensing is handled within and outside the SGSuperFans platform.
8.1 Platform Contract Templates
SGSuperFans provides template agreements for the following licensing and commercial arrangements:
| Template Category | Purpose |
|---|---|
| Brand Sponsorship | Governs sponsored content deliverables, usage rights, and payment terms between a creator and a brand. |
| Collaboration | Governs the terms of multi-creator content projects including deliverables, credit, and revenue splits. |
| Licensing | Authorizes a third party to use specified content under defined conditions (geography, duration, exclusivity). |
| NDA | Protects confidential information shared in the context of a commercial negotiation. |
| Model Release | Obtains consent from identifiable individuals appearing in content for commercial use. |
8.2 Your Obligations When Licensing Content
- You may only license rights that you actually own or hold the authority to sublicense. Purporting to license content in which you hold no rights constitutes a material breach of the CCA.
- All content rights grants that you make to third parties must be consistent with the non-exclusive license you have already granted SGSuperFans under the CCA. You may not grant a third party exclusive rights in your content while it remains published on SGSuperFans without first removing the content from the platform.
- Licensing arrangements entered outside the platform are not reviewed by SGSuperFans. You are solely responsible for the terms of any external licensing deal.
8.3 Syndication Outside the Platform
- You may republish your own content from SGSuperFans to other platforms provided you hold the necessary rights and the content does not contain third-party licensed music or media that restricts reproduction outside the SGSuperFans environment.
- Systematically downloading and redistributing other creators content from SGSuperFans for any commercial purpose is strictly prohibited.
- Any redistribution of your content outside SGSuperFans must not be used for purposes that would violate the platform community standards if published on SGSuperFans itself.
Music, Third-Party Media, and the DMCA Strike System
Using copyrighted music, video clips, images, or other third-party media in your content without authorization is one of the most common sources of copyright infringement claims on creator platforms. This Section describes your obligations under copyright law, the SGSuperFans licensed music library, and the DMCA strike system that governs repeated infringement.
9.1 Licensed Music Library
- Music accessed from the Creator Studio library is licensed by SGSuperFans for on-platform use in creator content. You do not need to obtain a separate license to use this music for content published on SGSuperFans.
- Library music may not be downloaded, exported, or used in content published on third-party platforms unless the specific license terms separately authorize off-platform use.
- The library is provided as a convenience and may be modified, expanded, or reduced at any time. SGSuperFans does not warrant the continued availability of any specific track.
9.2 Using Music Outside the Licensed Library
If you incorporate music not from the SGSuperFans licensed library into your content, you are solely responsible for obtaining all necessary licenses, including:
- A synchronization license from the music publisher or copyright holder of the musical composition.
- A master recording license from the record label or owner of the specific recording you intend to use.
- Performance rights permissions where applicable under the laws of the jurisdictions in which your content is distributed.
Claims of fair use, parody, or commentary do not guarantee protection against a DMCA takedown notice. You should seek independent legal advice before relying on any copyright exception to justify unlicensed use of third-party music in commercial or monetized content.
9.3 DMCA Strike System
SGSuperFans operates a three-strike system for copyright infringement under the Digital Millennium Copyright Act (DMCA). Each verified DMCA takedown notice accepted by the platform constitutes one strike against the named creator account.
| Strike | Consequence |
|---|---|
| 1st Strike | Written warning issued to creator; infringing content removed from the platform. |
| 2nd Strike (within 12 months of 1st) | Temporary suspension of all content publishing rights for a period determined by SGSuperFans. |
| 3rd Strike (any), or willful infringement regardless of strike count | Permanent account termination and forfeiture of all accrued unpaid earnings. |
9.4 Counter-Notification
If you believe content was incorrectly removed in response to a DMCA notice, you may submit a counter-notification to legal@sgsuperfans.com. A valid counter-notification must include a statement made under penalty of perjury that the content was removed in error, your contact information, and your consent to jurisdiction in the applicable federal district court. SGSuperFans will forward valid counter-notifications to the complaining party and, if no lawsuit is filed, may reinstate the content within 10 to 14 business days.
Adult Content: Additional Creator Obligations
SGSuperFans is an adult-only platform. Access to the platform requires users to complete age verification. This Section sets out the additional obligations that apply specifically to creators publishing adult or sexually explicit content, supplementing the adult content provisions contained in the CCA.
10.1 Two-Layer Verification Requirement
Before you may publish adult or sexually explicit content on SGSuperFans, you must successfully complete both layers of platform verification:
- Standard KYC (Know Your Customer) identity verification, confirming your legal name, date of birth, and government-issued identification, establishing that you are at least 18 years of age.
- Adult content verification, a separate verification layer specific to confirming your authorization to publish adult content on the platform.
Both verification layers must be successfully completed before your first adult content publication. Attempting to publish adult content before both layers are cleared will result in the content being withheld from publication.
10.2 Obligation to Verify Performers
Before publishing any content depicting sexual or intimate acts involving another person, you must independently verify and document the following for each individual who appears in the content:
- The individual was at least 18 years of age at the time the content was created, supported by government-issued photo identification confirming their date of birth.
- The individual provided signed written consent specifically authorizing the creation and publication of content depicting them in a sexual or intimate context. This consent must be obtained prior to the creation of the content, not after.
10.3 Record Retention Obligations
You are required to retain the following records for a minimum of five (5) years from the date of last distribution of each piece of adult content:
- A copy of the government-issued photo identification used to verify each performer age, showing their name and date of birth.
- The signed written consent document executed by each performer prior to creation of the content.
- Sufficient records to identify the specific content to which the age verification and consent records correspond.
Upon request from SGSuperFans, you must produce these records within five (5) business days. Failure to produce records on request constitutes a material breach and may result in immediate suspension pending a compliance review.
10.4 Absolute Prohibitions
The following are subject to zero tolerance and will result in immediate permanent termination and mandatory reporting to law enforcement authorities:
- Any content depicting, suggesting, or implying sexual activity involving minors, including animated, illustrated, or AI-generated representations regardless of any stated fictional framing.
- Non-consensual intimate imagery (NCII), meaning any sexual or intimate content depicting a person who did not consent to the creation or distribution of that specific content.
- Hidden camera or voyeuristic content captured without the knowledge or consent of the depicted individuals.
- Content that depicts, promotes, or glorifies trafficking, sexual coercion, or any form of forced participation in sexual activity.
Performer Consent and Age Verification Records
This Section sets out SGSuperFans record-keeping requirements for creators of adult content, reflecting obligations arising under 18 U.S.C. section 2257 and 28 C.F.R. Part 75 (the 2257 Regulations) and equivalent applicable laws in other jurisdictions.
11.1 Producer Status Under the 2257 Regulations
- You, as the creator and publisher of depictions of actual sexually explicit conduct, are the primary producer and bear the direct obligations imposed by 28 C.F.R. section 75.2.
- SGSuperFans, as the platform that provides the infrastructure through which the content is stored and made available, is a secondary producer under 28 C.F.R. section 75.1(c)(2). SGSuperFans secondary producer obligations do not substitute for or reduce your obligations as primary producer.
- Where the application of the 2257 Regulations to specific content is arguable, you must apply the requirements conservatively and treat the content as covered rather than uncovered.
11.2 Required Records
As a primary producer, you are required to maintain the following records for every person appearing in content that depicts actual sexually explicit conduct:
- The performer legal name and any other names (including stage names, aliases, or usernames) used in connection with adult content.
- The performer date of birth as established by the identification document reviewed.
- The type of government-issued identification document reviewed (for example, passport, national identity card, or driver license), the issuing authority, and the document number.
- A copy of the identification document sufficient to establish the required information.
- A cross-reference linking the performer identification records to each specific piece of content in which that performer appears.
11.3 Retention and Production
- All required records must be retained for a minimum of five (5) years from the date of last distribution of the relevant content, regardless of whether the content is removed from SGSuperFans.
- You must produce all required records to SGSuperFans within five (5) business days of any written request. Failure to do so constitutes a material breach of the CCA and these Policies.
- You must produce all required records to authorized law enforcement officials within the time period specified in any lawful legal process presented to you. You must promptly notify SGSuperFans at compliance@sgsuperfans.com of any such law enforcement demand.
For compliance and record-keeping questions: compliance@sgsuperfans.com
Verified Creator Program
SGSuperFans operates a multi-tier verification program designed to confirm the identity, professional credentials, and authenticity of creators in specific categories. Verification badges are displayed to platform users and serve to build trust between creators and their audiences.
12.1 Verification Types
| Type | Who It Is For | What Is Verified |
|---|---|---|
| Identity Verification | All creators | Legal name and date of birth confirmed via government-issued ID. |
| Celebrity Verification | Public figures, entertainers, athletes | Confirms the account belongs to a recognized public figure. Reviewed case by case. |
| Business Verification | Registered businesses and organizations | Confirms the account is operated by or on behalf of a legally registered business entity. |
| Professional Verification | Licensed practitioners (medical, legal, financial, etc.) | Confirms licensure or professional certification relevant to the content expertise claimed. |
| Age Verification | Creators of adult content | Confirms the creator is at least 18 years of age. |
12.2 Requirements for Professional Verification
Creators who apply for professional verification and claim expertise in a regulated field (including but not limited to medicine, nursing, physical therapy, psychology, law, accounting, and financial advice) agree to the following:
- You must hold a current, valid license or professional certification in the claimed field at the time of application and at all times while your professional verification badge is active.
- You must promptly notify SGSuperFans at creators@sgsuperfans.com within five (5) business days if your license or certification expires, is suspended, or is revoked, and immediately remove any content claiming active licensure.
- The professional verification badge does not constitute an endorsement by SGSuperFans of your professional services or the accuracy of your content.
- Misrepresenting your credentials or maintaining a professional verification badge after your license lapses is a material breach of these Policies and may expose you to civil and professional regulatory liability.
12.3 Verification Does Not Confer Special Permissions
Holding a verified badge does not exempt a creator from any content policy, platform rule, or provision of the CCA. Verified creators are held to the same conduct standards as all other creators and may have their verification status removed if they violate platform policies, even if the underlying violation is not directly related to the subject matter of the verification.
12.4 Verification Reviews and Revocation
- SGSuperFans may review any verification at any time and may revoke verified status without notice upon a determination that the verification criteria are no longer met or that the application contained materially false information.
- A creator whose verification status is revoked may reapply after addressing the grounds for revocation, at SGSuperFans discretion.
Creator Referral and Affiliate Link Program
SGSuperFans operates referral and affiliate programs that reward creators for driving new creator sign-ups and fan engagement to the platform. This Section governs participation in these programs.
13.1 Creator Referral Program
The active Creator Referral Program rewards registered creators for introducing new creators to the platform:
| Parameter | Current Program Terms |
|---|---|
| Commission rate | Flat 5% of all transactions generated by the referred creator |
| Commission period | 3 months from the date the referred creator first makes a transaction |
| Eligible new creator criteria | Referred creator must register a new account using your unique referral link; existing accounts do not qualify |
| Payment timing | Commissions are paid in the standard monthly payout cycle following the transaction date |
| Minimum payout threshold | Subject to standard account minimum payout requirements |
| Planned Tier | Referrals Required | Commission Rate (Planned) |
|---|---|---|
| Ambassador | 0 to 4 referred creators | 10% |
| Partner | 5 to 14 referred creators | 15% |
| Elite | 15 to 29 referred creators | 20% |
| Legend | 30 or more referred creators | 25% |
13.2 Referral Program Conduct Rules
- You must not use misleading, false, or deceptive descriptions to induce others to register as creators on SGSuperFans. All representations about the platform must be accurate.
- You must not incentivize the creation of low-quality, fraudulent, or spam accounts. Commissions will be forfeited and your referral privileges may be revoked if referred creators are found to have registered in bad faith.
- You must disclose to anyone you refer that you will receive a commission if they register and transact through your referral link, consistent with the FTC disclosure standards in Section 6.
- Self-referrals, meaning using your own referral link to create additional accounts, are prohibited and will result in commission forfeiture and potential account action.
13.3 Affiliate Link Program
- Affiliate links must be disclosed under the FTC Disclosure Standards in Section 6 whenever they are included in content or promotional communications.
- Affiliate commissions are tracked through the platform affiliate system. SGSuperFans records of clicks, conversions, and commissions are conclusive in the event of any dispute.
- Clicks, conversions, or commissions generated by fraudulent means, including bot traffic, paid click farms, or other artificial inflation techniques, will be voided without compensation, and the affiliate participation may be terminated.
- Affiliate program commission rates, terms, and eligible products are subject to change with thirty (30) days advance notice to participating creators.
Business Accounts, Corporate Entities, and Multi-Creator Organizations
Creators may register and operate SGSuperFans accounts on behalf of a business entity, including sole proprietorships, limited liability companies, corporations, and partnerships. This Section governs the use of business accounts and the obligations of creators operating as part of multi-creator organizations.
14.1 Supported Entity Types
- Individual sole proprietors operating under a business name (DBA).
- Limited liability companies (LLC).
- Corporations and incorporated entities.
- Registered partnerships.
To register a business account, you must provide documentation satisfactory to SGSuperFans establishing the entity legal existence, business registration number, and the registering individual authority to act on behalf of the entity.
14.2 Individual Liability for Business Account Activity
14.3 Multi-Creator Organizations: Independent Obligations
A multi-creator organization on SGSuperFans may include an Alliance, a co-authorship group, an agency structure, or any other arrangement involving two or more creator accounts operating together:
- Each creator participating in a multi-creator organization is independently bound by the CCA and these Advanced Creator Policies. Compliance obligations are individual, not collective.
- SGSuperFans does not recognize any internal agreement, bylaws, operating agreement, or governance document of a multi-creator organization for the purpose of limiting, modifying, or transferring any individual creator obligations to SGSuperFans.
- A violation committed by one creator in a multi-creator arrangement does not automatically result in action against the other participants, but each creator remains responsible for content they personally contribute, publish, or authorize.
- Where an organization account or shared content is found to violate platform policies, SGSuperFans may take action against the lead creator account, all contributing creator accounts, or any combination thereof, depending on the nature and severity of the violation.
14.4 Payout and Tax Obligations for Business Accounts
- Earnings accrued under a business account may be directed to a business bank account or other verified payout method registered in the entity name, subject to SGSuperFans payout verification procedures.
- The registering individual or entity is solely responsible for all applicable tax obligations on earnings received through a business account, including GST/HST, sales tax, income tax, and payroll tax obligations for employees or contractors paid from SGSuperFans earnings.
- SGSuperFans will issue applicable tax reporting documents to the account holder of record, and the account holder is responsible for distributing these documents appropriately within their business structure.
Professional Conduct and Fan Relations
SGSuperFans premium positioning depends on creators maintaining professional standards in their interactions with fans, brands, and other creators on the platform. This Section sets out the professional conduct obligations that apply to all verified creators, and in particular to creators with professional or celebrity verification status.
15.1 Fan Data Obligations
To the extent that you independently process personal data about your fans, you acknowledge that you are acting as an independent data controller for that information and you must:
- Use fan personal data only for the purpose of maintaining and developing the fan relationship within the SGSuperFans platform environment.
- Not sell, rent, or otherwise transfer fan personal data to any third party for commercial purposes.
- Not use fan personal data to contact fans outside of the SGSuperFans messaging infrastructure without the fan express and affirmative consent to external contact.
- Not share fan personal data with any other creator, organization, or business entity without the fan express consent.
- Comply with all applicable data protection and privacy laws, including PIPEDA, the GDPR where applicable, and the CCPA where applicable.
15.2 Custom Content Obligations
- Custom content must be delivered within five (5) business days of acceptance unless a different delivery timeline is explicitly communicated to and agreed by the requesting fan at the time of the request.
- In no case may the delivery period exceed seven (7) calendar days from the date of fan payment unless exceptional circumstances apply and the fan has been notified of the delay in advance.
- Systematic non-delivery of accepted custom content requests, meaning a pattern of accepting payment and failing to deliver content, constitutes a ground for immediate account termination under the CCA.
- If you are unable to fulfill a custom content request, you must promptly refund the payment and notify the fan through the platform messaging system. You must not retain payment for content you do not intend to deliver.
15.3 Consent from Third Parties in Your Content
Any content you publish that depicts a real and identifiable third party requires that person written consent. This requirement applies to:
- Intimate content depicting any person alongside you or any collaborating creator.
- Content that incorporates a third-party likeness, voice, or identity in a commercial or promotional context.
- Testimonials, reviews, or endorsements attributed to real individuals that have not been confirmed in writing by those individuals.
Consent records for third parties depicted in your content must be retained for a minimum of five (5) years from the date of last distribution and must be producible to SGSuperFans within five (5) business days of any written request.
15.4 No Guaranteed Outcomes
- You must not represent to fans or prospective fans that any product, service, course, coaching session, or other offering you provide will guarantee specific results, including financial outcomes, health improvements, weight loss, income levels, or career success.
- Any statistical claims about outcomes experienced by your clients or students must be accurate, not cherry-picked, and presented in context with appropriate disclosure of typical outcomes.
Amendments to Advanced Creator Policies
SGSuperFans may amend these Advanced Creator Policies from time to time to reflect changes in platform features, applicable laws, industry standards, or operational requirements.
16.1 Notice of Changes
- SGSuperFans will provide at least thirty (30) days advance written notice of any material change by email to the address registered on your creator account and by posting a notice on the platform legal and policy announcements page.
- Minor amendments, including corrections of typographical errors, clarifications that do not alter the substantive obligations of any party, and updates reflecting changes already mandated by applicable law, may take effect upon posting without additional notice.
- Amendments required by a change in applicable law, regulatory guidance, or a court order may take effect immediately upon posting where a delayed effective date would put SGSuperFans or creators at legal risk.
16.2 Effect of Continued Use
Your continued use of the SGSuperFans platform after the effective date of any amendment constitutes your acceptance of the amended Policies. If you do not agree with any amendment, your sole remedy is to cease using the platform and close your account in accordance with the account closure procedures in the CCA before the effective date of the amendment.
16.3 Relationship to the CCA
These Advanced Creator Policies supplement and are incorporated by reference into the Creator Conduct Agreement. In the event of any inconsistency between these Policies and the CCA, the CCA governs unless these Policies expressly state that a specific provision takes precedence. The Advanced Creator Policies do not replace the Content Moderation Policy, the Privacy Policy, the Cookie Policy, or any other platform policies, all of which continue to apply concurrently.
Governing Law and Dispute Resolution
These Advanced Creator Policies are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles that would apply the laws of any other jurisdiction.
17.1 Jurisdiction
You irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario, Canada for the resolution of any dispute arising from or in connection with these Advanced Creator Policies or your use of the advanced features governed by these Policies. This is consistent with the governing jurisdiction provisions of the CCA.
17.2 Informal Resolution
Before initiating any formal legal proceeding, you agree to notify SGSuperFans in writing of the nature of your dispute and to allow a period of thirty (30) days for SGSuperFans to attempt an informal resolution. This requirement does not apply where urgent injunctive relief is required to prevent ongoing irreparable harm.
17.3 Limitation of Liability
To the fullest extent permitted by applicable law, SGSuperFans is not liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of advanced platform features, including courses, co-authored content, alliance network activities, brand partnership tools, or referral and affiliate programs. This limitation applies regardless of the legal theory under which the claim is brought.
Nothing in this Section limits SGSuperFans liability for fraud, willful misconduct, or any other matter where applicable law does not permit limitation of liability.
17.4 Severability
If any provision of these Advanced Creator Policies is found to be invalid, unenforceable, or contrary to applicable law by a court or tribunal of competent jurisdiction, that provision will be severed from the remainder of these Policies. All remaining provisions will continue in full force and effect.
Contact and Support
SGSuperFans maintains dedicated support and compliance contacts for the subject matters covered in these Advanced Creator Policies. Please use the most specific contact listed below to ensure your inquiry is routed correctly.
| Subject Matter | Contact |
|---|---|
| General creator support and account questions | creators@sgsuperfans.com |
| Course content, pricing, refunds, and credentials | courses@sgsuperfans.com |
| Co-authorship agreements and disputes | coauthor@sgsuperfans.com |
| Adult content compliance and performer record-keeping (USC 2257) | compliance@sgsuperfans.com |
| DMCA notices, counter-notifications, and intellectual property | legal@sgsuperfans.com |
| Privacy, fan data, and data protection inquiries | privacy@sgsuperfans.com |
| All other legal and policy matters | legal@sgsuperfans.com |
SGSuperFans responds to general inquiries within five (5) business days. Legal process, law enforcement requests, and compliance-sensitive matters are handled on a priority basis. All formal legal notices must be sent by email to legal@sgsuperfans.com and must clearly identify the sender, the account involved, and the legal or policy basis for the notice.
For urgent compliance matters, including reports of CSAM, NCII, or trafficking facilitation, send an immediate report to compliance@sgsuperfans.com. SGSuperFans has a legal obligation to report certain categories of material to the National Center for Missing and Exploited Children (NCMEC) and to law enforcement and will do so promptly upon receiving a credible report.
