1.Our Commitment
SGSuperFans Inc. is a digital creator economy platform incorporated in Canada, with users operating in jurisdictions around the world. We operate at the intersection of technology, content creation, and financial services. This position carries unique obligations and heightened risks that we take seriously. Our commitment to combating modern slavery and human trafficking is not limited to legal compliance. It is a fundamental ethical obligation that we embed into every layer of our operations.
Modern slavery is a grave crime under international law and the domestic legislation of most jurisdictions where we operate. It encompasses slavery, servitude, forced and compulsory labour, human trafficking, debt bondage, child labour, and exploitation. It is characterized by coercion, deception, and the abuse of power or vulnerability. Victims are treated as commodities. Their autonomy, dignity, and freedom are stripped from them.
What We Commit To
- Ensuring that no person within our business or supply chain is subject to modern slavery, trafficking, forced labour, or child exploitation in any form.
- Maintaining robust safeguards that prevent our platform from being used to recruit, control, advertise for, or profit from the exploitation of any individual.
- Conducting ongoing due diligence of our supply chain to identify and address slavery and trafficking risks at every tier.
- Providing training to all relevant employees so they can identify warning signs and report concerns without fear of retaliation.
- Cooperating fully with law enforcement, national referral mechanisms, and international agencies investigating trafficking or exploitation involving our platform.
- Publishing this statement annually and updating it to reflect new risks, legislative changes, and lessons learned.
- Holding ourselves, our contractors, and our platform users to the highest standards of ethical conduct.
Scope of This Statement
This statement covers all of SGSuperFans Inc., including all subsidiaries, affiliated entities, employees, officers, directors, independent contractors, agents, and any third party operating on our behalf. It also sets out the standards we impose on all platform users and vendors through our contractual terms.
2.About SGSuperFans
SGSuperFans is a premium subscription-based creator economy platform. Creators publish content, set their own subscription tiers and per-content prices, interact with fans via direct messaging and live features, and receive payouts through our integrated payments infrastructure. Fans subscribe, purchase content, send tips, book shoutouts, and engage in direct commerce with creators. The platform includes fan pages, creator dashboards, concierge booking services, analytics, financial management tools, and real-time communication features.
Corporate Structure and Headquarters
- Legal entity: SGSuperFans Inc.
- Jurisdiction of incorporation: Ontario, Canada
- Principal place of business: Toronto, Ontario, Canada
- Operating regions: Global, with concentration in North America, Europe, Australia, and the Caribbean
Nature of Our Workforce
- Direct employees: Technology, product, operations, trust and safety, legal, and administrative staff hired under formal employment contracts with full statutory rights.
- Independent contractors: Specialist technical, creative, and professional service providers engaged under written agreements that explicitly require compliance with this policy.
- Content creators: Self-employed individuals who operate independently on the platform, set their own terms, and are not employed, directed, or supervised by SGSuperFans.
- Vendors and service providers: Cloud infrastructure, payment processors, identity verification providers, customer support services, legal counsel, and other professional services engaged under contracts that embed anti-slavery obligations.
Why the Creator Economy Requires Heightened Vigilance
Platforms that facilitate content creation, subscription commerce, and direct fan-to-creator financial transactions occupy a uniquely sensitive position. Traffickers and exploiters have been documented using digital platforms in a number of ways that require proactive countermeasures:
- Recruiting and advertising for victims under the guise of content creation opportunities.
- Controlling a victim's account, content, and earnings while the victim receives none of the proceeds.
- Using platform payment infrastructure to launder proceeds of trafficking.
- Coercing individuals into creating content under threat of violence, debt bondage, or exposure of prior content.
- Using private messaging features to groom, recruit, or control victims.
Our safeguards are therefore deliberately more extensive than those required of a conventional employer, because our obligations extend to protecting both our workforce and the independent individuals who use our platform.
3.Applicable Laws and Standards
SGSuperFans operates at the intersection of multiple legal frameworks that impose anti-slavery, anti-trafficking, and labour rights obligations. The following instruments directly govern our obligations or inform our voluntary commitments.
United Kingdom
- Modern Slavery Act 2015, Section 54: Requires commercial organisations supplying goods or services in the UK with an annual turnover above the statutory threshold to publish an annual transparency statement covering their supply chain and internal operations.
- Modern Slavery Act 2015, Sections 1-4: Creates criminal offences of slavery, servitude, forced or compulsory labour, and human trafficking. We have zero tolerance for conduct that would constitute an offence under these provisions.
- Online Safety Act 2023: Imposes duties on user-to-user services to protect users from priority illegal content, including child sexual abuse material and content that facilitates trafficking. We are implementing compliance measures as the regulatory framework is finalized.
Australia
- Modern Slavery Act 2018 (Cth): Requires entities with annual consolidated revenue of AUD 100 million or more to submit annual modern slavery statements covering their operations and supply chains, including mandatory criteria such as due diligence actions and effectiveness assessment.
- Criminal Code Act 1995, Division 270-271: Creates offences of slavery, slavery-like conditions, forced labour, and human trafficking. We prohibit any conduct that would constitute an offence under this Division.
Canada
- Fighting Against Forced Labour and Child Labour in Supply Chains Act (S-211), in force January 1, 2024: Requires entities meeting specified size criteria to report annually on the steps taken to prevent and reduce the risk of forced labour and child labour in their operations and supply chains.
- Immigration and Refugee Protection Act, Sections 118-120: Creates offences of human trafficking and related exploitation within Canada.
- Criminal Code of Canada, Sections 279.01-279.04: Creates offences of trafficking in persons. We cooperate fully with Canadian law enforcement investigating any suspected violations.
United States
- Trafficking Victims Protection Act (TVPA) and its reauthorizations: Federal law criminalizing trafficking and imposing civil liability. We comply with FOSTA-SESTA provisions that impose liability on platforms that knowingly facilitate sex trafficking.
- California Transparency in Supply Chains Act (SB 657): Requires certain retailers and manufacturers doing business in California to disclose supply chain risk management activities.
International Standards
- ILO Forced Labour Convention (No. 29) and the Protocol of 2014 thereto
- ILO Abolition of Forced Labour Convention (No. 105)
- ILO Worst Forms of Child Labour Convention (No. 182)
- UN Protocol to Prevent, Suppress and Punish Trafficking in Persons (Palermo Protocol)
- UN Guiding Principles on Business and Human Rights (UNGPs)
- OECD Guidelines for Multinational Enterprises
4.Anti-Slavery and Trafficking Policy
SGSuperFans maintains a formal internal Anti-Slavery and Human Trafficking Policy that governs our own operations. This policy is separate from the compliance measures we impose on platform users (covered in Section 5). It applies to all employees, officers, directors, and contractors acting on our behalf.
Absolute Prohibitions for Our Workforce and Contractors
The following conduct is absolutely prohibited and constitutes grounds for immediate termination of employment or contract, referral to law enforcement, and civil action:
- Engaging in, facilitating, or profiting from slavery, servitude, forced labour, or human trafficking in any form.
- Using threats, violence, deception, coercion, or abuse of power to obtain or maintain labour from any person.
- Confiscating passports, identity documents, or travel documents from employees, contractors, or any other individual.
- Imposing recruitment fees, debt arrangements, or financial conditions that create a form of debt bondage pursuant to which a worker's freedom is conditional on repayment.
- Restricting the freedom of movement of any worker or threatening them with deportation, visa cancellation, or other immigration-related consequences to maintain control.
- Employing any person under the age of 16 in any capacity, or employing any person under the applicable statutory minimum age in their jurisdiction for the type of work performed.
- Requiring any employee or contractor to work hours that violate applicable statutory limits without appropriate compensation.
Ethical Recruitment and Onboarding
- We use only reputable, vetted recruitment agencies that have provided written confirmation of their own anti-slavery compliance.
- Recruitment fees are never passed to candidates or workers at any stage. SGSuperFans pays all recruitment costs.
- All workers are provided with clear, written terms of engagement in a language they understand before commencement of work.
- We verify the right to work for all employees and contractors in accordance with the laws of their jurisdiction.
- Identity documents are never held on behalf of employees or contractors. Workers maintain custody of their own documents at all times.
Workers' Rights and Conditions
- All employees and contractors are paid at or above applicable minimum wages or statutory rates, without unlawful deductions.
- Payment is made regularly, through traceable channels, and with transparent payslips or remittance statements.
- Workers are free to terminate their engagement at any time, subject only to reasonable contractual notice provisions.
- We maintain a culture of safety and respect. Grievances can be raised confidentially without fear of retaliation.
5.Creator and User Safeguards
Because content creators are the foundation of our platform and because the creator economy carries specific trafficking and exploitation risks, we impose rigorous platform-level safeguards that protect creators from coercion and protect our platform from being instrumentalized by exploiters.
Creator Autonomy and Control
A core principle of our platform architecture is that creators must retain full, meaningful control over their own accounts, earnings, and content decisions. Accordingly:
- Each creator account must be registered to and controlled by the individual whose identity has been verified. Account sharing, account transfer to a third party, and operation of an account on behalf of another person without their active consent are prohibited.
- Payouts are made exclusively to the verified bank account or payment method registered directly by the creator. No manager, agency, or third party may receive a creator's earnings without the creator's express, ongoing, and documented consent.
- Creators may terminate their account, delete content, and withdraw their earnings at any time without penalty, other than standard processing timelines.
- No agreement between a creator and any third-party manager, agency, or collective releases SGSuperFans from its obligation to ensure the creator's ongoing informed consent to all platform activity.
Third-Party Manager and Agency Controls
Traffickers and exploiters frequently use the legal structure of management agencies or talent representation to control victims on digital platforms. Our controls are specifically designed to detect and disrupt this pattern:
- Any third party seeking to access, manage, or receive proceeds from a creator's account must be formally registered as a manager or agency through our verified management portal. Informal management arrangements that are not disclosed to and approved by SGSuperFans are prohibited and will result in account suspension pending investigation.
- Our Trust and Safety team conducts periodic reviews of accounts with active third-party management arrangements to verify that the creator is engaged willingly, has direct access to their account and earnings, and does not exhibit indicators of coercion.
- Creators may flag a concern about their management arrangement through a confidential in-platform reporting mechanism that routes directly to our Trust and Safety team, bypassing any manager-level account access.
- Managers and agencies that take an excessive or disproportionate share of a creator's earnings will be flagged for investigation. Arrangements in which a third party captures substantially all earnings are treated as a red flag for potential exploitation.
Indicators of Exploitation: Platform Monitoring
Our Trust and Safety team is trained to recognize and investigate the following indicators of potential creator exploitation or trafficking:
- A creator appears unable to speak freely during verification calls or identity checks, or appears scripted or coached.
- Account access patterns suggest that a third party is operating the account rather than the verified creator.
- A creator contacts support expressing distress, fear, or inability to stop posting or to access their earnings.
- Rapid escalation in content type suggestive of coercion, particularly in combination with late-night or unusual-hours posting patterns.
- Earnings are being redirected, at the creator's ostensible request, to third-party accounts that are not the creator's own verified account.
- A single individual is managing a large number of creator accounts without a plausible legitimate explanation.
- Reports from fans indicating they have been told the creator is being controlled or is not acting freely.
Victim Support and Exit Pathways
- Any creator or user who contacts us with an indication that they are being coerced, controlled, or trafficked will be prioritized immediately by our Trust and Safety team and referred to relevant support services.
- We will preserve the creator's earnings and hold them in a protected account pending resolution of any safeguarding investigation, to prevent a trafficker from draining the proceeds.
- We cooperate fully with national referral mechanisms, law enforcement, and anti-trafficking organizations in any investigation involving a platform user.
- Content posted under conditions of coercion or exploitation will be removed as quickly as safely possible, with careful regard for the victim's safety and the requirements of any active law enforcement investigation.
6.Recruitment and Employment Standards
Our employment and contractor practices are designed to prevent labour exploitation at every stage of the engagement lifecycle. The following standards apply to all direct hires, all contractors engaged through staffing agencies, and all outsourced service arrangements.
Pre-Engagement Checks
- All employees and contractors undergo right-to-work verification before commencement of work. We do not employ or engage individuals who do not have documented authorization to work in their jurisdiction.
- Where we use staffing agencies or offshore outsourcing partners, we obtain written representations from those agencies confirming their own compliance with anti-slavery and labour standards legislation in the relevant jurisdiction.
- We conduct risk-based due diligence on outsourcing partners operating in jurisdictions with elevated forced labour risk, in accordance with the US Department of Labor's List of Goods Produced by Child Labor or Forced Labor and equivalent international indices.
Employment Terms and Conditions
- All employees and contractors receive a written contract clearly setting out their role, compensation, working hours, leave entitlements, and termination terms before commencing work.
- Compensation is at or above the applicable statutory minimum wage, calculated on the correct basis for the jurisdiction and employment classification.
- We do not make unlawful deductions from wages. Any deductions are documented, explained, and consistent with the law of the relevant jurisdiction.
- Working hours comply with applicable statutory maximum hours and mandatory rest period requirements. We do not require or implicitly pressure workers to work hours that violate applicable law or that are hazardous to their health.
- We do not employ, engage, or permit child labour of any kind. Our global minimum age for engagement is 18 years, which is higher than the statutory minimum in many jurisdictions, reflecting the nature of our platform.
Freedom of Association
- We respect the rights of employees to form and join trade unions and to engage in collective bargaining, in accordance with applicable law.
- We do not penalize, discipline, or disadvantage any employee for exercising their right to organize or to raise collective grievances.
Migrant and Overseas Workers
- Migrant workers engaged by SGSuperFans or our contractors are subject to the same protections as all other workers. We pay all costs associated with international recruitment, including visa fees, travel costs, and any applicable agency fees.
- We never engage in or authorize labour arrangements in which migrant workers are charged fees that effectively bind them to their employer.
- We do not hold or retain the passports, identity cards, or travel documents of any worker under any circumstances.
7.Supply Chain Due Diligence
SGSuperFans operates as a digital-native technology company. Our primary business operations do not involve physical goods manufacturing, where elevated forced labour risk traditionally concentrates. However, we operate a significant technology supply chain that includes cloud infrastructure, hardware, software licensing, professional services, and outsourced support, all of which carry their own risk profiles.
Our Supply Chain Risk Profile
- Cloud infrastructure providers: Major cloud platforms with published modern slavery statements and established compliance programmes. Risk assessed as low-to-medium given their own compliance obligations and public commitments.
- Payment processing and financial services: Regulated financial institutions subject to anti-money laundering, anti-terrorist financing, and anti-trafficking financial controls. Risk assessed as low given their own regulatory obligations.
- Hardware procurement: While we do not operate data centres, hardware used by employees (computers, mobile devices) is sourced from established manufacturers. We apply responsible sourcing principles when making procurement decisions.
- Software and SaaS vendors: Assessed based on jurisdiction of incorporation, workforce location, and availability of published anti-slavery statements.
- Outsourced labour services (customer support, content moderation): This category carries the highest labour rights risk in our supply chain, particularly where outsourcing partners operate in jurisdictions with lower labour standards or elevated forced labour risk. We apply heightened due diligence here.
- Professional services (legal, accounting, marketing, PR): Typically low risk given professional regulatory frameworks, but subject to standard contractual anti-slavery representations.
Due Diligence Process
- All new vendors above a minimum contract value threshold complete a vendor questionnaire that covers their anti-slavery policy, training programme, supply chain controls, and any prior incidents or litigation.
- New vendors in high-risk categories (outsourced labour, hardware, vendors in elevated-risk jurisdictions) are subject to enhanced due diligence, which may include document review, reference checks, and audit rights.
- All vendor contracts at or above the threshold include: an anti-slavery and anti-trafficking representation; a right for SGSuperFans to audit the vendor's compliance upon reasonable notice; a termination for cause right in the event of any violation; and a sub-contractor flow-down requirement obligating the vendor to impose equivalent standards on its own suppliers.
- Existing vendors are reassessed at contract renewal and whenever a material change in their operations, ownership, or geographic footprint is identified.
8.Vendor Risk Assessment
Our vendor risk assessment framework assigns each material vendor a risk tier based on a combination of the nature of their services, the geographic location of their operations and workforce, their regulatory environment, and the availability of published compliance information.
Risk Tier Framework
Tier 1 (Elevated)
Scope: Outsourced labour in high-risk jurisdictions, hardware procurement, sub-contractors with limited compliance visibility
Process: Enhanced questionnaire, audit rights exercised, annual reassessment, senior leadership approval for onboarding
Tier 2 (Moderate)
Scope: SaaS vendors with overseas workforces, professional services in jurisdictions with mixed labour rights records
Process: Standard questionnaire, contractual representations, reassessment at renewal
Tier 3 (Low)
Scope: Regulated financial institutions, major cloud providers, law firms, accounting firms in OECD jurisdictions
Process: Contractual representations, review of published statements, periodic check-in
Response to Identified Risks
- Where a vendor risk assessment reveals a potential concern, we engage directly with the vendor to understand the nature of the risk and the adequacy of existing controls.
- Where a concern cannot be resolved through engagement, we will require a remediation plan with verifiable milestones and a timeline for achieving compliance.
- Where a vendor refuses to engage, is unable to provide adequate assurance, or is found to be in violation of our standards, we will terminate the engagement and source an alternative. We will not continue commercial relationships with vendors whose operations carry an unacceptable risk of modern slavery or labour exploitation.
- Any confirmed finding of forced labour, trafficking, or child labour in our supply chain will be reported to our senior leadership team and, if required by applicable law, to the relevant regulatory authority.
9.Content and Conduct Monitoring
The content hosted on and the commercial transactions processed by SGSuperFans create specific trafficking and exploitation vectors that are absent from most conventional supply chains. Our content and conduct monitoring programme is designed to detect, disrupt, and report exploitation at the platform level.
Prohibited Content and Conduct
The following are strictly prohibited on SGSuperFans and will result in immediate content removal, account termination, and referral to law enforcement:
- Any content that depicts, simulates, or appears to document actual trafficking, non-consensual activity, or exploitation of a person who is not a voluntary participant.
- Any content depicting minors in a sexual context, including drawn, animated, AI-generated, or written depictions. There are no exceptions to this rule.
- Any use of the platform to advertise, recruit, solicit, or arrange trafficking or commercial sexual exploitation of any person.
- Any use of direct messaging features to solicit or arrange off-platform meetings for the purpose of trafficking or physical sexual exploitation.
- Any scheme in which a creator is operated or controlled by a third party without the creator's documented, voluntary informed consent.
Detection Technologies and Human Review
- All uploaded content is reviewed through automated hash-matching systems including PhotoDNA and equivalent technologies to detect known child sexual abuse material (CSAM) before publication.
- Detections of CSAM trigger immediate content removal, account termination, and mandatory reporting to the National Center for Missing and Exploited Children (NCMEC) and to local law enforcement. We do not provide any grace period or internal appeal process for this category of content.
- AI-based content classifiers identify potentially non-consensual, coercive, or trafficking-related content patterns and route them to human reviewers for assessment.
- Our Trust and Safety team conducts proactive investigations of accounts exhibiting trafficking indicators, in addition to reactive response to reports submitted by users.
- We participate in industry working groups, including the Technology Coalition, to share intelligence on trafficking-related platform abuse and to develop more effective detection tools.
User Reporting
- Any user, visitor, or third party may report suspected trafficking, coercion, or exploitation via our in-platform report function, by emailing safeguarding@sgsuperfans.com, or by contacting law enforcement or a national trafficking helpline directly.
- Reports are triaged by our Trust and Safety team. Credible reports of trafficking or exploitation are escalated to the most senior available team member and investigated with the highest priority.
- We maintain a dedicated intake protocol for law enforcement requests, which are processed with priority and in accordance with applicable legal process requirements.
10.Payment Controls and Financial Safeguards
Traffickers use digital payment platforms to collect and launder the proceeds of exploitation. Our payment infrastructure incorporates controls specifically designed to prevent this.
Identity Verification and KYC
- Every creator who receives payouts through SGSuperFans must complete a Know Your Customer (KYC) identity verification process before their first payout. This process verifies the creator's legal identity, date of birth, and, where applicable, tax identification information.
- Verification is performed by a certified identity verification provider using government-issued identity documents and biometric liveness checks.
- Any attempt to use identity documents belonging to another person, or to circumvent the verification process, will result in immediate account suspension and referral for investigation.
Payout Controls
- Payouts are made exclusively to the verified bank account or payment method registered in the creator's own name. Payouts to unregistered third parties, anonymous accounts, or accounts in names that do not match the verified identity are prohibited.
- Changes to payout account details require re-verification to confirm the change is initiated by the verified account holder.
- Unusual patterns of payout redirection, especially to accounts in jurisdictions associated with trafficking, are flagged for manual review.
Transaction Monitoring and SAR Filing
- Our payment operations team monitors transactions for patterns associated with money laundering, trafficking proceeds, and financial exploitation, including structuring, rapid small-value transactions, and atypical fan payment concentration.
- Where we identify or suspect that transactions are linked to trafficking or exploitation, we comply with all applicable reporting obligations under Canada's Proceeds of Crime (Money Laundering) and Terrorist Financing Act, and equivalent legislation in other jurisdictions.
- We will freeze earnings in any account under active safeguarding investigation to prevent a trafficker from extracting proceeds during the investigation period.
FOSTA-SESTA Compliance (United States)
- The Allow States and Victims to Fight Online Sex Trafficking Act (FOSTA) and the Stop Enabling Sex Traffickers Act (SESTA) impose civil and criminal liability on online platforms that knowingly assist, support, or facilitate sex trafficking.
- SGSuperFans does not knowingly allow its platform, payment infrastructure, or any associated services to be used to facilitate sex trafficking. We aggressively monitor for such use and take immediate action upon discovery.
- We encourage users to report any suspected FOSTA-SESTA violations directly to safeguarding@sgsuperfans.com.
11.Age Verification and Minor Protection
The protection of minors from exploitation and exposure to adult content is a cornerstone of our platform safety programme. Our age verification and minor protection controls operate at multiple levels.
Minimum Age Requirement
- The minimum age to register an account on SGSuperFans is 18 years. This applies to both creators and fans. There are no exceptions, regardless of the type of content or the level of access sought.
- Creators who post adult content must complete an enhanced age and identity verification process that includes government ID verification and biometric liveness detection before any such content is published. Unverified creators cannot publish adult content.
Verification Methods
- Age verification for creators is conducted through our certified identity verification provider and complies with the requirements of the UK Age Appropriate Design Code, the EU Digital Services Act, and equivalent legislation.
- Date of birth declared at registration is cross-referenced against verified government ID at the verification stage. Any discrepancy is flagged for manual review.
- Accounts for which verification cannot be completed or that present suspicious identity documentation are suspended pending investigation.
Content Featuring Multiple Individuals
- Where adult content depicts more than one individual, the creator is responsible for ensuring that every depicted individual has provided their verified consent and that records evidencing that consent are retained in accordance with our content creator agreement and applicable regulations, including 18 U.S.C. section 2257.
- Our Trust and Safety team is trained to identify content that may depict a minor and to escalate such content for review, NCMEC reporting, and law enforcement referral.
12.Training and Awareness
An effective anti-slavery programme depends on an informed and vigilant workforce. We invest in training to ensure that everyone within our organization who may encounter trafficking indicators can recognize them and knows how to respond.
Who Receives Training
- All employees and contractors: Mandatory online training module on recognizing modern slavery, the indicators of trafficking and coercion, our internal reporting procedures, and the relevant external resources.
- Trust and Safety team: Intensive specialist training on trafficking indicators on digital platforms, survivor-centred approaches, trauma-informed communication, and coordination with law enforcement and support organizations.
- Creator onboarding and support teams: Specific training on indicators of third-party control, coercion, and exploitation in creator accounts, and on the safe and effective escalation of concerns.
- Finance and payments team: Training on financial indicators of trafficking, proceeds of exploitation, and applicable reporting obligations.
- Senior leadership and board: Annual briefing on the regulatory landscape, current trafficking trends in the creator economy, the outcomes of our due diligence activities, and areas requiring investment or improvement.
Training Content and Frequency
- All employees complete anti-slavery induction training within their first week of employment and annual refresher training thereafter.
- Trust and Safety team members complete specialist training upon joining the team and advanced training annually, supplemented by real-time intelligence briefings as new trafficking patterns are identified.
- Training materials are reviewed and updated annually to reflect changes in law, emerging trafficking tactics, and lessons learned from our own investigations.
- Completion rates are tracked. Non-completion is escalated to the relevant manager within 7 days and to the Chief People Officer within 14 days.
Creator Education
- We publish creator safety resources that explain the rights creators have under our terms, how to recognize coercion or exploitation, and how to access help.
- Our creator onboarding flow includes safety information and links to external support resources.
- We conduct periodic in-platform safety campaigns targeted at creators, covering topics such as recognizing predatory management practices and protecting their earnings.
13.Reporting and Whistleblower Protections
We maintain multiple confidential and protected channels through which employees, contractors, platform users, and members of the public can report suspected modern slavery, trafficking, or related exploitation. No person who makes a good-faith report will face any retaliation, adverse employment action, or account consequence as a result of their report.
Internal Reporting Channels
- Email: safeguarding@sgsuperfans.com - Monitored by our Trust and Safety team 24 hours a day, 7 days a week.
- In-platform report function: Available on any content, direct message, or user profile page. Trafficking and exploitation reports are routed directly to Trust and Safety, bypassing automated queues.
- Confidential employee hotline: Available to all employees and contractors for reporting concerns about workplace conduct, supply chain practices, or suspected violations, independent of management hierarchy.
- Anonymous tip submission: Available via a third-party hosted anonymous reporting portal. Details available on request from legal@sgsuperfans.com.
External Reporting Resources
National Trafficking Helplines
Canada (National Human Trafficking Hotline)
1-833-900-1010
Available 24/7 by phone, text, and email
United States (National Human Trafficking Hotline)
1-888-373-7888 / Text 233733
Available 24/7. Also available via chat at humantraffickinghotline.org
United Kingdom (Modern Slavery Helpline)
08000 121 700
Available 24/7
Australia (Australian Federal Police Hotline)
131 AFP (131 237)
Or contact Crime Stoppers: 1800 333 000
International (IOM Counter-Trafficking)
iom.int/counter-trafficking
Referral network in 150+ countries
Whistleblower Protections
- Any employee or contractor who in good faith reports a suspected violation of this policy, or who cooperates with an investigation, is protected against dismissal, demotion, harassment, or any other form of retaliation under our Whistleblower Protection Policy.
- Any creator or fan who reports suspected trafficking or exploitation through our platform will not have their account suspended, restricted, or penalized solely as a result of making that report.
- Retaliation against any person for making a protected report is a serious disciplinary offence that may result in dismissal.
- In Canada, employees making good-faith reports of forced labour are additionally protected by the applicable provisions of the Fighting Against Forced Labour and Child Labour in Supply Chains Act and applicable provincial whistleblower legislation.
- In the United Kingdom, qualifying disclosures made under this policy may constitute a protected disclosure under the Public Interest Disclosure Act 1998, in addition to the protections we provide internally.
14.Governance and Accountability
Anti-slavery and anti-trafficking compliance requires clear lines of responsibility and effective oversight at the senior leadership level. The following governance structure ensures that our commitments translate into consistent operational practice.
Responsibility Matrix
Ownership and Oversight
Board of Directors
Approval of this statement and ultimate accountability for compliance
Chief Executive Officer
Overall accountability for implementation and resource allocation
Chief Legal Officer / General Counsel
Policy ownership, legal compliance, regulatory filings, and law enforcement liaison
Head of Trust and Safety
Platform safety programme, creator safeguards, content monitoring, and incident response
Chief People Officer
Employee recruitment standards, training completion, and internal labour practices
Head of Finance
Payment controls, KYC, transaction monitoring, and SAR filing obligations
Head of Vendor Management
Supply chain due diligence, vendor risk register, and contract compliance
Board Approval
This statement has been reviewed and approved by the board of directors of SGSuperFans Inc. It is signed on behalf of the board by the Chief Executive Officer and is published on our website in accordance with the transparency requirements of the applicable legislation listed in Section 3.
Key Performance Indicators
We measure the effectiveness of our anti-slavery programme against the following indicators, which are reported to senior leadership quarterly:
- Employee anti-slavery training completion rate (target: 100% of all staff within 30 days of onboarding and annually thereafter).
- Number of safeguarding reports received, investigated, escalated to law enforcement, and resolved.
- Number of NCMEC reports filed.
- Number of accounts terminated for trafficking-related policy violations.
- Number of vendor due diligence assessments completed and proportion resulting in remediation or termination.
- Time from safeguarding report to first response (target: under 2 hours for priority reports).
- Number of law enforcement requests received and turnaround time for compliance.
15.Review and Continuous Improvement
We recognize that modern slavery and trafficking are dynamic, evolving threats and that traffickers continuously adapt their tactics to evade detection. Our anti-slavery programme is not a static document. It is a living operational commitment that we review and improve on a continuous basis.
Annual Review Process
- This statement and all underlying internal policies are formally reviewed on an annual basis, or more frequently where a material change in our operations, legal obligations, or threat landscape requires it.
- The annual review incorporates an assessment of the effectiveness of our controls in the preceding year, including a review of all safeguarding incidents, NCMEC reports, law enforcement interactions, and audit findings.
- The review also incorporates emerging intelligence on trafficking tactics on digital platforms, published by the Technology Coalition, Polaris Project, IJM, and equivalent organizations.
- Following each review, a board-approved updated statement is published on our website. Prior versions are archived and remain accessible.
Continuous Improvement Commitments
- We are committed to investing in more sophisticated detection technologies as they become available, including AI-based tools for identifying coercive control patterns in user behaviour data.
- We will expand our survivor-informed programme development by engaging with anti-trafficking organizations and survivor advocates to inform the design of our safeguards.
- We will participate in cross-industry collaboration through the Technology Coalition, the Financial Coalition Against Child Pornography (FCACP), and equivalent bodies.
- Where our controls are found to be insufficient in any area, we will prioritize remediation and report on progress in our next annual statement.
Prior Statements
Prior versions of this Modern Slavery and Human Trafficking Statement are archived and available upon request. To request a prior statement, contact legal@sgsuperfans.com.
16.Contact and Reporting Channels
The following contacts are available for anti-slavery, safeguarding, and human rights matters. Please direct your inquiry to the correct contact to ensure prompt handling.
Contact Directory
Trafficking and Exploitation Reports
Available 24/7. All reports treated with strict confidentiality.
Child Safety and CSAM
Also report to NCMEC at cybertipline.org or call 1-800-843-5678
Law Enforcement Requests
Include jurisdiction and case reference. Legal process required for data disclosure.
Supply Chain Concerns
For concerns regarding vendor or contractor labour practices
Whistleblower Reports
Confidential. Protected under our Whistleblower Policy and applicable legislation.
Modern Slavery Statement Feedback
For feedback from researchers, civil society, or rights organizations
Media Inquiries
For press inquiries relating to our human rights or safety programme
Mailing Address
For written correspondence including formal notices under the UK Modern Slavery Act, the Australian Modern Slavery Act, or the Canadian S-211:
SGSuperFans Inc.
Attn: Chief Legal Officer, Human Rights and Compliance
Toronto, Ontario, Canada
External Support Resources
- National Human Trafficking Hotline (Canada): 1-833-900-1010 or canadiancentretoendhumantrafficking.ca
- National Human Trafficking Hotline (USA): 1-888-373-7888 or humantraffickinghotline.org
- Modern Slavery Helpline (UK): 08000 121 700 or modernslaveryhelpline.org
- Australian Federal Police Human Trafficking Team: 131 AFP or afp.gov.au
- NCMEC CyberTipline (Child Exploitation): cybertipline.org or 1-800-843-5678
